United Kingdom Foreign and Commonwealth Office (FCO)

United Kingdom Foreign and Commonwealth Office (FCO)

Regional HR Officer (South Asia And Afghanistan Directorate HR Hub) - A2, New Delhi, New Delhi, India

 

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

 

Job Category  

 Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory  

 HR

Job Description (Roles and Responsibilities)  

 

Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. Incomplete applications will not be considered.

Main purpose of the job:

The South Asia and Afghanistan region is served by a Regional Human Resources Hub based out of New Delhi, covering 20 Posts in Afghanistan, Bangladesh, India, Maldives, Nepal, Pakistan and Sri Lanka. We work with Posts' Corporate Services Teams and Senior Leaders to ensure HR best practices, to support operationally and to advise strategically. 

The Regional HR Hub provides key HR Services (recruitments, pay and reward, talent and performance management and HR enquiries) to customers across the region and provides a strategic and professional HR capability to support Regional Senior Leaders in delivery of business of objectives. The HR Hub forms an integral part of the global HR offer to staff working in the overseas network for the UK Foreign Commonwealth and Development Office, and leads on all region specific HR issues in collaboration with the London based HR Directorate.

This is an exciting regional role in the HR Hub located in New Delhi servicing offices in the South Asia and Afghanistan region. The incumbent will be responsible for managing end to end recruitment campaigns of Local Staff for the assigned offices in the region and deliver successfully as per the agreed service level agreement and process payroll and related payments as per the agreed service level agreement and work closely with the respective managers to carry out detailed analysis on Recruitments and Payroll for Local Staff working at British High Commission/Embassies in the region.

The HR Officer will be responsible for setting up, processing and auditing payroll and related payments for locally employed staff working at British Embassies, High Commissions and other Offices located in the South Asia and Afghanistan region. The HR hub forms an integral part of the global HR offer to staff working in the overseas network for the UK Foreign and Commonwealth Office, and will lead on all region specific HR issues in collaboration with the London based HR Directorate. The role reports to the Regional Pay and Benefits/ Recruitment Manager for the region.

Roles and responsibilities:

RECRUITMENTS (50%):

·         Recruitment Service Delivery - Guide and coordinate with the Hiring Managers/ Post HR/Corporate

Service Managers to manage an error/hassle free recruitment process

·         Ensure timely and effective delivery on the defined service level agreements with regards to advertising, scheduling interviews, offer letters, negates and other contract letters.

·         Stakeholder management - Establish, strengthen and maintain relationships with all relevant stakeholders to effectively deliver services.

·         Liaise with recruitment vendors (verification agency, advertising agency, medical check-up clinics/doctors) to manage an effective delivery of desired services.

·         Effective management of the recruitment mailboxes, shared folders and related recruitment tools in accordance with guidance on record management.

·         Assist the Recruitment Manager in carrying out detailed analysis of the recruitment campaigns on a monthly basis and prepare reports.

·         Maintain the recruitment trackers up to date to report on the monthly KPIs effectively.

·         Manage recruitment campaigns as required

·         Any other activity assigned as per business requirements.

HR ADMINISTRATION : PAYROLL (25%)

·         Responsible for processing and updating the monthly payroll (on excel spreadsheets) for all staff in the regional network

·         Produce and analyse regular and ad hoc payroll reports for the HR Hub team.

·         To Liaise with relevant stakeholders and ensure monthly payroll inputs from various departments are incorporated in the monthly processing.

HR SERVICE DELIVERY: PAYROLL (25%):

·         Perform crucial role in exercises such as the annual pay award and benefit deduction updates

·         Along with the pay and benefits manager, manage accurate and timely payroll processing for all posts and ensure all payments are accurately paid.

·         Review, develop and document payroll procedures, advising both staff and managers when needed

·         Trouble shoot any payroll related query or issue, working closely with the employees involved

Essential qualifications, skills and experience  

Language requirements: 

Language: English, spoken and written

Level of language required: Fluent

Other skills / experience / qualifications: 

Essential on arrival:

Education:

·         Graduate/Post Graduate - qualification in HR is desirable

Experience:

·         Minimum 3 years relevant work experience in HR/ Recruitments/ Pay and Benefits.

Other skills:

·         Excellent in using all MS Office applications, specifically MS Excel

·         Excellent oral and written communication skills as well as organizational skills.    

·         Outstanding interpersonal and communication skills, with the ability to work with people at all levels in a fast paced environment.

·         Must be able to work independently as well as part of a team.

·         Payroll Knowledge and Processing (on Excel Spreadsheet) Experience is an added advantage.

·         Outstanding interpersonal & communication skills with the ability to work with stakeholders at all levels.

·         Competent in organisational skills.

·         Articulate, level headed with very good customer service orientation

·         Ability to work effectively independently as well as a part of a team.

Required competencies  

Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace

Application deadline  

17 January 2021

Grade  

A2 (L)

Type of Position  

Fixed Term, Full-time

Working hours per week  

40

Duration of Post  

12 months

Region  

South Asia & Afghanistan

Country/Territory  

India

Location (City)  

New Delhi

Type of Post  

British High Commission

Number of vacancies  

1

Starting monthly salary (INR)  

 

INR 47,354 plus a 12% Provident Fund and 6% Special Allowance per month.

Start Date  

 

15 February 2021

Other benefits and conditions of employment  

For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply. 

For other than BHC candidates, salary will be ­­­­­­INR 47,354 per month plus 12% provident fund and 6% Special Allowance.

Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with Rs 500,000 floater cover for your immediate family. 

Please note - BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.    

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-days working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance. 

Around half of our work force is women.  We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. 

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe.  We are aiming to make it the best.

Additional information  

To Apply: 

Please note applications without (a) and (b) will not be considered. 

a)   Complete the Online Application Form

b)   Complete the motivation segment in the Online Application Form and the competency questions.

Internal candidates applying for this position need to upload the appraisal forms for the previous 2 years (if applicable). They should also inform their current line managers, else the application will not be considered.

We will accept only online applications by ''17th January 2021” midnight (IST).  

Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission. 

Please Note :

·         Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

·         Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

·         The appointment will be subject to Police Verification and other checks including references, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

 For more information and online application click here