Description
About the World Bank Group:
Established in 1944, the World
Bank Group (WBG) is one of the largest sources of funding and knowledge for
developing countries; a unique global partnership of five institutions: the
International Bank for Reconstruction and Development (IBRD), the International
Development Association (IDA), the International Finance Corporation (IFC),
the Multilateral Investment Guarantee Agency (MIGA), and the International
Centre for the Settlement of Investment Disputes (ICSID). With 189 member
countries and more than 120 offices worldwide, the WBG works with public and
private sector partners, investing in groundbreaking projects and using data,
research, and technology to develop solutions to the most urgent global
challenges.
The World Bank Group’s Health and
Safety Directorate (HSD) seeks to protect and promote the health and safety
of the World Bank Group (WBG) staff and their immediate families wherever
they may be, taking account of their individual health, working environment,
and job demands. HSD provides advice on health and safety related matters to
WBG offices worldwide.
HSD consists of three functional
units:
Personal Health and Wellness:
Facilitates and enables the
delivery of health services and preventive health / health promotion programs
to WBG staff and families living in HQ and over 120 Country Offices (COs)
outside the United States, to include moving people temporarily or
permanently to regions when needed services are not available locally
Occupational Health and Safety
Informed by a comprehensive risk
register and through collaboration with sister units, provides an ongoing
assessment of personal, occupational, and psychological health and safety
risks for staff across the entire Bank, and recommends implementation of
controls to mitigate such risks
Mental Health and Wellbeing
Provides direct short-term
counseling and facilitates long-term counseling through external providers as
needed by staff, and provides a variety of mental health resiliency training
through seminars, educational series, and large group activities
General Accountability:
The Nurse Officer for Country
Office (NOCO) is organizationally located within the Personal Health and
Wellness Unit (PHW) and reports to the CNCO as technical supervisor, and also
to the Hub TTL as operational supervisor where and when applicable. As such,
the incumbent is responsible for work as assigned by the CNCO for all general
and day to day nurse specific duties and responsibilities, and for Hub
specific operational tasks as assigned by the Hub TTL. The incumbent engages
in collaborative multi-disciplinary health and safety efforts across HSD.
Dimensions:
The incumbent possesses the
technical expertise to deliver services and support to staff who work in CO
locations with a high level of independence and professional autonomy. As
such, the incumbent requires minimal oversight while functioning in HSD
programs, projects, and outreach efforts. The incumbent is able to balance
the work assigned by the CNCO (technical supervisor) as well as the Hub TTL
(operational supervisor) and where and when applicable.
Functions and Duties:
The incumbent delivers expert
level nursing services and support to HSD management, Hub TTLs, and
stakeholders external to HSD when appropriate, and when requested and/or
required. Expertise includes a wide range of occupational, general, and
emergency medicine issues that affect all levels and categories of employees
including executive management. The incumbent must recognize multicultural
staff living in or coming from various diverse backgrounds and ensure the
exercise of continual sensitivity to these issues as they deal with sometimes
very personal issues. Within these parameters, the incumbent has a high level
of independence and autonomy to act to ensure that the clinical mission of the
unit is accomplished.
Personal Health and Wellness:
Serves as a member of one or more
of four nurse managed programs:
Medical Evacuation Team:
•Nurses on team appropriately
review medical information on emerging cases, communicate with staff members
and treating physicians as needed, and help confirm that needed care cannot
be delivered locally
•When appropriate medical care
cannot be delivered locally, nurses will ensure that for all eligible cases,
Intl SOS will be engaged through an established activation process
The nurses on team will coordinate
with ISOS to help determine:
•Appropriate destination of care –
center of medical excellence
•Appropriate travel
recommendations
•The need for ongoing ISOS case
management at the center of medical excellence including medical monitoring
and discharge instructions
•Recommendations regarding follow
up care once back at the duty station.
Preventive Health and Wellness
Promotion Team
•Nurses on team work
collaboratively with all members to establish and sustain a culture of health
and safety in the WBG and in country offices.
•Promote Country Office staff
engagement and in myriad health, safety, and wellness/wellbeing outreach
efforts such as vaccination campaigns, education about chronic disease
management, and so forth
•Motivate staff engagement in
various HSD outreach offerings such as CPR/AED training, the Employee Health
and Wellness Program, and MHW Unit educational lectures and webinars
Country Office Oriented Travel
Medicine Team:
•Promulgates the importance of
pre-travel consultation with HSD to all staff members throughout regions
covered
•Delivers travel medicine services
in Hub locations as well as regions with no direct on the ground HSD assets
•Provides guidance and expertise
when needed regarding specific health and safety risks that must be addressed
in preparing staff for relocation to specific regions
Occupational Health and Safety
Nurse Program
•Provides occupational health
nurse programmatic risk assessment and medical surveillance when appropriate
to include infectious disease outbreaks
•Engages in meetings between key
players in the various regions as part of the occupational health nurse team
•When assigned, participates in
multi-disciplinary mission travel efforts by providing occupational health
risk assessments as part of the information gathering and dissemination that
take place during mission
•Contributes to BTORs by
submitting follow-up recommendation based on assessments conducted during
missions
Occupational Health and Safety:
•Collaborates with colleagues from
OHS on multi-disciplinary joint mission planning, and participates in
missions as needed
As directed, engages standardized
and rational approach to PHW mission travel:
•Follows managerial guidance
regarding planning and coordination of periodic multi-disciplinary team
missions to various country office (CO) locations within the regions covered
by the various Hub teams
•During mission visits, PHW staff
will assess the level of medical care locally as well as the CO medical
emergency response plan, be present where and when appropriate to join environmental
health and safety assessments, psychosocial health risk assessments,
preventive health education and screening, promotion of the Bank’s Employee
Health and Wellness Program, and psychoeducational programming and
presentations to include domestic abuse prevention.
Mental Health and Wellbeing:
•Collaborates with colleagues from
MHW during joint health and wellness program and MHW program outreach
efforts.
Selection Criteria
Minimum Requirements:
•Master's degree with 5 years of
experience or equivalent combination of education and experience
•Strong theoretical base in
subject area, combining a broad grasp of relevant theory and principles and
of involved practices and precedent.
•Ability to translate theory into
practical applications in context of Bank work.
•Ability to participate in
multi-disciplinary teams.
•Valid and current Registered
Nurse licensure, certification, or other professional recognition per local
public health authority requirements
•Able to take 24-hour nurse call
duty assignment
•Proficiency in written, spoken,
and clinical English
•Ability to travel internationally
as required
Preferred Experience:
•5 or more years of experience
working as in-house nurse for a large employer
•Demonstrated excellence in
clinical judgement and decision-making
•Experience working with
international organizations / multicultural populations
•Demonstrated ability to work
collaboratively in a multi-disciplinary and multi-cultural team environment
•Proficiency in two or more
languages
Competencies:
Knowledge
•Incumbent executes all CO
oriented nursing services for the WBG and IMF. This includes a wide range of
health services not only for employees, but in some instances retirees and
dependents as well. The programs directly and significantly effect disease
prevention through health screening, education, and counseling, as well as
protection from significant injury or illness resulting from hazardous
exposures
Supervisory Control
•The NOCO may be called upon to
follow or to serve as team lead on various programs, services delivery, and
other HSD/PHW outreach efforts.
Guidelines
•Guidelines are set forth in The
WBG Staff Rules and Directives, local licensing authorities, and host
government public health requirements. Incumbent conforms to such guidelines
as directed by HSD management at its various levels.
Complexity
•The incumbent executes both
short- and long-term goals, suggests direction for the program, and provides
insights to inform decisions by higher management regarding program
execution.
Scope and Effect
•The incumbent is responsible for
carrying out the work necessary to achieve HSD goals and objectives which
provides means for implementing health and safety risk mitigation strategies
that can prevent staff or dependent from becoming injured or ill due to
hazardous exposure in the workplace or in the course of their duties.
HSD Contacts
•The incumbent has periodic
ongoing contact primarily with the Chief Nurse for Country Offices (CNCO), and
also with the Chief Medical Officer (CMO) and Manager of PHW, the Chief Nurse
for Headquarters (CNHQ), Knowledge Management Officer, and Senior
Communications Officer.
External Contacts
•The purpose of the incumbent’s
contacts with parties beyond HSD, both internal and external to WBG and IMF,
is to respond to queries, provide proactive health and safety outreach
support, and effectively deal with situations that are often highly sensitive
and controversial health and safety matters, provide cutting edge information
and suggestions on complex health and safety issues, present and defend
findings and recommendations. As such, the incumbent may encounter
resistance, competing interests, lack of understanding, uncooperative
attitudes, skepticism, and other challenges that must be overcome with
positive and constructive dialogue. When directed, the incumbent may
represent WBG on panels, advisory committees, conferences, and meetings.
Physical Demands
•The work requires international
travel, extended periods of walking, standing, bending, stooping, and
reaching. Mission travel will require inspection of work sites and may
require the physical ability to reach awkwardly located areas.
Office Environment
•Performs work in an adequately
lighted, heated and ventilated environment. However, site visits and
inspections where indoor air hazards or noise hazards are present may require
incumbent to use appropriate respiratory protections and wearing of personal
protective equipment.
•Client Orientation: Takes
personal responsibility and accountability for timely response to client
queries, requests, or needs, working to remove obstacles that may impede
execution or overall success
•Drive for Results: Takes personal
ownership and accountability to meet deadlines and achieve agreed-upon
results and has the personal organization to do so.
•Teamwork (Collaboration) and
Inclusion: Collaborates with other team members and contributes productively
to the team's work and output, demonstrating respect for different points of
view.
•Knowledge, Learning and
Communication: Actively seeks knowledge needed to complete assignments and
shares knowledge with others, communicating and presenting information in a
clear and organized manner.
•Business Judgment and Analytical
Decision Making: Analyses facts and data to support sound, logical decisions
regarding own and others' work.
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